Qantas data breach impacts 6 million customer accounts

0
2كيلو بايت

Qantas cyberattack: Data breach impacts 6 million customer accounts

The cyberattack might be part of a known hacker group's new focus on airlines.

 By 

Cecily Mauran

 on 

Share on Facebook Share on Twitter Share on Flipboard

qantas airline signs at an airport

Six million customers may have been impacted in a Qantas cyberattack. Credit: Brendon Thorne / Bloomberg / Getty Images

Australian airline Qantas has confirmed a cybersecurity breach that impacts the personal data of six million customers.

On Monday, Qantas detected a cyberattack in one of its contact centers. Customer names, email addresses, phone numbers, birth dates, and frequent flyer numbers are among the data accessed. But credit card details, personal financial information, and passport details were not exposed since they're not held in the system, according to the press release.

The hackers might be part of a group called "Scattered Spider," reported Bleeping Computer. Qantas has not revealed the source of the cyberattack, but the group has recently been targeting aviation and transportation industries. WestJet and Hawaiian Airlines both recently experienced data hacks.

Mashable Light Speed

The source of the breaches has not been officially disclosed. But cybersecurity firms recently put out notices that Scattered Spider, also known as Muddled Libra, have added airlines to their target list, switching focus from insurance and retail companies.

Mashable has contacted Qantas about the breach and will update this story if the airline responds.

After learning of the breach, Qantas notified the Australian Cyber Security Center, the Office of the Australian Information Commissioner, as well as the Australian Federal Police, "given the criminal nature of this incident," said the disclosure.

Qantas has established a customer support hotline and a dedicated page on its website with updates and key information. Customers can call the hotline for "specialist identity protection advice and resources," from its team: 1800 971 541 or +61 2 8028 0534. And here's your official warning to check for any suspicious activity if you've ever flown on Qantas.

Mashable Image

Cecily is a tech reporter at Mashable who covers AI, Apple, and emerging tech trends. Before getting her master's degree at Columbia Journalism School, she spent several years working with startups and social impact businesses for Unreasonable Group and B Lab. Before that, she co-founded a startup consulting business for emerging entrepreneurial hubs in South America, Europe, and Asia. You can find her on X at @cecily_mauran.


These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.

البحث
الأقسام
إقرأ المزيد
Technology
Google Meet is down: Outage updates as Google responds
Google Meet down: Updates on Sept. 8 outage...
بواسطة Test Blogger7 2025-09-08 19:00:12 0 926
Science
Why Scientists Are Going Over A Kilometer Underground In The Search For Alien Life
Why Scientists Are Going Over A Kilometer Underground In The Search For Alien LifeWe don't know...
بواسطة test Blogger3 2025-08-26 12:00:10 0 972
أخرى
Calibration Management Software Market Report Demand: Driving Accuracy and Compliance Worldwide
  Calibration Management Software Market SummaryThe Global Calibration Management Software...
بواسطة Sssd Ddssa 2025-11-07 04:58:27 0 370
Technology
Grab a GE Smart Scale for $10 off ahead of Prime Day
Best smart scale deal: Get 20% off the GE Smart Scale at Amazon...
بواسطة Test Blogger7 2025-06-18 16:00:15 0 2كيلو بايت
Technology
Rolling Stone, Variety owner sues Google over AI overviews
Rolling Stone, Variety owner sues Google over AI overviews...
بواسطة Test Blogger7 2025-09-15 18:00:15 0 769