Amid a flurry of tech sales and customers flocking to the internet to score big, Best Buy's website has seemingly called it quits, with users reporting multiple outages as they try to cash in on Black Friday deals. Might be time to head to the app.
Credit: Mashable screenshot / DownDetector
This Tweet is currently unavailable. It might be loading or has been removed.
Users took to social media to complain about the inconvenient website crash while trying to capitalize on viral iPad steals and huge doorbuster deals on things like QLED 4K TVs and Windows laptops — hot commodities during the post-Thanksgiving shopping craze. "Did Best Buy’s website crash or did they truly sell out of every single iPad? I hate Black Friday," wrote one X user.
Mashable Light Speed
Credit: Mashable screenshot / Best Buy
According to Down Detector, shoppers first started reporting outages around 9:40 a.m. ET. One hour later, the graph has steeply spiked, with more than 1,000 users escalating issues with the Best Buy site. Around 80 percent of the reports flag issues with Best Buy's desktop website, while only 12 percent of users reported issues with Best Buy's mobile app. (Disclosure: Ziff Davis owns both Mashable and Down Detector.)
Recommended deals for you
Apple AirPods Pro 3 Noise Cancelling Heart Rate Wireless Earbuds — $219.99 (List Price $249.00)
Apple iPad 11" 128GB Wi-Fi Retina Tablet (Blue, 2025 Release) — $274.00 (List Price $349.00)
Amazon Fire HD 10 32GB Tablet (2023 Release, Black) — $69.99 (List Price $139.99)
Sony WH-1000XM5 Wireless Noise Canceling Headphones — $248.00 (List Price $399.99)
Blink Outdoor 4 1080p Security Camera (5-Pack) — $159.99 (List Price $399.99)
Fire TV Stick 4K Streaming Device With Remote (2023 Model) — $24.99 (List Price $49.99)
Shark AV2511AE AI Robot Vacuum With XL Self-Empty Base — $249.99 (List Price $599.00)
Apple Watch Series 11 (GPS, 42mm, S/M Black Sport Band) — $339.00 (List Price $399.00)
WD 6TB My Passport USB 3.0 Portable External Hard Drive — $138.65 (List Price $179.99)
Dell 14 Premium Intel Ultra 7 512GB SSD 16GB RAM 2K Laptop — $999.99 (List Price $1549.99)
Products available for purchase through affiliate links. If you buy something through links on our site, Mashable may earn an affiliate commission.
Where is the GeekSquad when you need them?
This Tweet is currently unavailable. It might be loading or has been removed.
This Tweet is currently unavailable. It might be loading or has been removed.
English
Arabic
Spanish
Portuguese
Deutsch
Turkish
Dutch
Italiano
Russian
Romaian
Portuguese (Brazil)
Greek